Major (Retired) (Republic of Singapore Navy)

Tommy holds a Graduate Diploma in Defence Technology and Systems from the National University of Singapore and the Advanced Certificate in Training and Assessment (ACTA) from the Institute for Adult Learning. His qualifications reflect a strong foundation in strategic planning, operational leadership and adult education.

Tommy is a former Republic of Singapore Navy officer who held senior appointments including Head of Logistics for a 5,000 strong operational unit and Head of Safety Branch at Naval Command. A Sword of Merit recipient, he supported peace operations in the Northern Arabian Gulf and the INTERFET mission in East Timor. He received multiple Letters of Appreciation from the Minister for Defence. Following his military career, Tommy led business strategy and large scale workforce training in the private sector, including a stint at Adept Academy, before taking on his current role at the First Aid and Healthcare Academy.

LL.B (Hons) (UK), IAL-SAE, DACE

Keith holds a Bachelor of Laws (LL.B) from Birmingham City University, a Specialist Diploma in Human Resource Management from Nanyang Polytechnic, a Diploma in Adult and Continuing Education (DACE) and an Advanced Certificate in Training and Assessment (ACTA) from the Institute for Adult Learning. He is a recognised IAL Specialist Adult Educator (IAL-SAE) and a certified HRD Corp trainer in Malaysia.

Keith brings extensive experience in corporate training and professional development. His career has seen him in key roles at the Singapore Productivity Centre, the Institute of Singapore Chartered Accountants and Adept Academy, where he played an instrumental role in curriculum development and training innovation. His ability to blend legal knowledge, corporate acumen and educational expertise positions him as a key contributor to the First Aid and Healthcare Academy team.

DDDLP, ACLP

Hazel holds a Bachelor of Science in Business from the University of London and a WSQ Advanced Certificate in Learning and Performance (ACLP) from the Institute for Adult Learning Singapore. Her qualifications reflect a strong foundation in both business management and adult education, equipping her to navigate complex regulatory and operational environments.

Hazel brings extensive experience in academic operations and regulatory compliance. Her career spans key roles at the Singapore Chinese Chamber Institute of Business, the Institute of Singapore Chartered Accountants and Adept Academy, where she was responsible for upholding accreditation standards and operational efficiency. With a keen eye for detail and a strong grasp of compliance frameworks, Hazel plays an essential role in managing academic processes and ensuring an optimal learning experience for all stakeholders at the First Aid and Healthcare Academy​.

Doris holds a Bachelor of Arts in Economics from the National University of Kaohsiung, providing her with strong analytical and business acumen. Her qualifications equip her with the ability to navigate market trends, identify growth opportunities and build strategic partnerships across diverse industries.​

Doris brings a diverse career spanning the hospitality and corporate sectors. She served as a Cabin Crew member with Singapore Airlines before transitioning into business development, leveraging her deep understanding of customer service and client relations. At Adept Academy, she drove growth through market engagement and client focused solutions, combining hospitality expertise with economic insight. Her ability to connect with stakeholders and develop meaningful business relationships makes her a valuable member of the First Aid and Healthcare Academy team.

Elaine holds a Diploma in Hotel Management from Shatec Institutes and a WSQ Advanced Certificate in Food and Beverage Supervision. She is trilingual in English, Chinese and Thai, bringing a multilingual capability that strengthens the team’s ability to engage with a diverse range of learners and stakeholders.

Elaine brings a diverse background in aviation, hospitality, events coordination and administration. She served as a Cabin Crew member before moving into the hospitality and events sector, holding roles at Sofitel Singapore City Centre, Scoot and Gastrogig, where she coordinated VVIP events and developed hospitality training programmes. At Adept Academy, she honed her skills in operations and administrative management. Elaine’s meticulous attention to detail and strong organisational skills now support the smooth running of daily operations at the First Aid and Healthcare Academy.

Gwen holds a Bachelor of Computer Science in Graphics and Multimedia Technology (Honours, Second Class Upper) from Universiti Malaysia Pahang Al-Sultan Abdullah, equipping her with a strong foundation in both technical and creative disciplines. Her qualifications position her well at the intersection of technology, design and digital communication.

Gwen brings a fresh and creative perspective to digital advertising and marketing. She is passionate about digital media and design, applying her skills in graphic creation, multimedia content development and branding strategies to enhance outreach and engagement. Having sharpened her craft at Adept Academy, Gwen continues to explore innovative ways to leverage technology and creativity in the digital marketing space at the First Aid and Healthcare Academy, delivering compelling visual content that resonates with diverse audiences.

Siew Hui holds a Diploma in Police & Security Studies with Merit from Temasek Polytechnic and a Diploma in Hospitality & Tourism Management from Kaplan Higher Education Institute. Her academic background combines expertise in security operations, regulatory compliance and customer service, equipping her with the skills to operate effectively in structured and service-oriented environments.

Siew Hui brings a diverse background spanning public service, security and aviation. She served with the Immigration & Checkpoints Authority (ICA), where she was responsible for immigration clearance operations, security screening and ensuring compliance with regulatory requirements. She later joined Singapore Airlines as a Cabin Crew member, delivering exceptional customer service while maintaining the highest standards of safety and operational excellence. Her experience in highly regulated environments has strengthened her organisational, coordination and stakeholder management capabilities. At the First Aid and Healthcare Academy, Siew Hui supports academic operations and learner administration, contributing to the efficient delivery of programmes and a positive learning experience for all stakeholders.